Trials / Completed
CompletedNCT04707599
Telephone Reminder to Increase Appointment Rates
Reducing the Rate of Missed Appointments in an Outpatient Substance Use Treatment Clinic in Norway
- Status
- Completed
- Phase
- N/A
- Study type
- Interventional
- Enrollment
- 147 (actual)
- Sponsor
- Sorlandet Hospital HF · Other Government
- Sex
- All
- Age
- 18 Years – 85 Years
- Healthy volunteers
- Not accepted
Summary
Missed appointments to outpatient substance use treatment are common and costly and can have a negative effect on the health of patients. In this quasi-experimental study, the investigators used an on-off design to examine whether a reminder "plus" intervention (telephone call from therapist before first appointment) would increase attendance and improve cancellation and rebooking practices. Secondary outcomes included satisfaction with treatment and intention to complete the treatment program.
Conditions
Interventions
| Type | Name | Description |
|---|---|---|
| OTHER | Reminder plus (telephone call from therapist) | Reminder plus (telephone call from therapist) |
Timeline
- Start date
- 2015-04-01
- Primary completion
- 2016-12-31
- Completion
- 2016-12-31
- First posted
- 2021-01-13
- Last updated
- 2023-11-27
Locations
2 sites across 1 country: Norway
Source: ClinicalTrials.gov record NCT04707599. Inclusion in this directory is not an endorsement.