NCT07076875

Parental Satisfaction With Pediatric Dental Care at El Kasr El Einy

Qualitative and Quantitative Assessment of Parental Satisfaction and Parental Care of Dental Care and Dental Services Provided in the Pediatric Dentistry Department in El Kasr El Einy: A Cross-sectional Study

• Status: Completed
• Phase: —
• Study type: Observational
• Enrollment: 353 (actual)
• Sponsor: Cairo University · Academic / Other
• Sex: All
• Age: 2 Years – 12 Years
• Healthy volunteers: Not accepted

Summary

This study aims to evaluate the barriers and unmet needs in utilizing dental services for children and measure parental satisfaction with the services provided at the Pediatric Department, Faculty of Dentistry, Cairo University.

Detailed description

This observational study evaluates barriers to dental service utilization, unmet treatment needs, and parental satisfaction within the Pediatric Dentistry Department at Cairo University's Faculty of Dentistry. All participants will complete a validated, interviewer-administered Arabic questionnaire assessing Sociodemographic factors (income, education, insurance), access barriers (financial, geographic, systemic, psychosocial via nineteen-item Likert scale), unmet dental needs (DMFT index, untreated conditions from electronic health records), parental satisfaction (nine-item scale evaluating service quality, staff attitudes, waiting times, and facilities). The study aims to generate evidence for optimizing pediatric dental care delivery in Egypt's largest academic dental center.

Conditions

• Pediatric Dentistry
• Health Services Accessibility
• Patient Satisfaction
• Dental Care for Children
• Health Services Utilization

Interventions

Type	Name	Description
OTHER	Questioner interview	The 2 questionnaires were translated from English to standard Arabic comprised of three sections, general information, including data and sociodemographic factors such as region of residence, parental education level, child age, child sex, and child order between siblings, Barriers to oral health care needs, including frequency and reasons for dental visits, any previous dental treatment, barriers to treatment such as fear of dentist, distance from the dental clinic, expense of an appointment due to health ban, responsibilities towards family members, not being familiar with appointment booking, and no available appointments, and Comprising of interviewer-administered questionnaires with a five-point Likert scale (strongly agree, agree, uncertain, disagree, strongly disagree) to assess the level of patients' satisfaction with the dental services provided.

Timeline

• Start date: 2023-06-01
• Primary completion: 2024-12-31
• Completion: 2024-12-31
• First posted: 2025-07-22
• Last updated: 2025-07-22

Locations

1 site across 1 country: Egypt