NCT05100979

Patient-Clinician Communication Skill Training: A Mobile Education Initiative

• Status: Completed
• Phase: N/A
• Study type: Interventional
• Enrollment: 37 (actual)
• Sponsor: Medical College of Wisconsin · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Accepted

Summary

This study is a pilot test of The Art of Medicine Series, a smartphone-based educational tool to improve clinician-patient communication. Investigators will enroll clinicians (residents, fellows, attending physicians) and family caregivers (most often parents) from the Children's Wisconsin neonatal intensive care unit (NICU). Participants will then receive a series of links to short, animated videos sent to their phone by text message. Each video teaches best-practice communication techniques such as how patients can prompt teach back and how clinicians can avoid biased phrasing in delivering news. Over the 4-week intervention (the length of resident's rotation), clinicians will receive 15 videos and patients will receive 8 videos. Communication skills of clinicians and patients will be assessed pre and post intervention using validated measures and participants' engagement with the videos will be tracked with software in the website.

Conditions

• Communication
• Patient Engagement

Interventions

Type	Name	Description
OTHER	The Art of Medicine Series	The Art of Medicine Series is a smartphone-based educational tool focused on teaching communication strategies to clinicians and patients.

Timeline

• Start date: 2022-10-24
• Primary completion: 2023-08-08
• Completion: 2023-10-07
• First posted: 2021-10-29
• Last updated: 2023-11-18

Locations

1 site across 1 country: United States