NCT04999033

The Development of Patient Experience With Nursing Care Scale

The Development of Patient Experience With Nursing Care Scale in China

• Status: Unknown
• Phase: —
• Study type: Observational
• Enrollment: 1,000 (estimated)
• Sponsor: Shanghai Zhongshan Hospital · Academic / Other
• Sex: All
• Age: 18 Years – 80 Years
• Healthy volunteers: Not accepted

Summary

Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Patient experience with nursing care, as a process indicator, reflects the interpersonal aspects of care received and has an important impact on overall experience and satisfaction with hospital care. The results of the previous study showed that the most important predictor of patient satisfaction with hospitals was patient experiences with nursing care. Since nurses are so deeply and widely involved in patients' care, an instrument with a clear conception definition, systematically developed and psychometrically validated will be extremely valuable in measuring patient experience with nursing care, so as to collect and analyze patient feedback toward nursing services, and push the quality improvement according to the preferences, needs and values of the healthcare recipients. This study, therefore, aimed to develop construct and validate a comprehensive and internally consistent instrument to measure patient experience with nursing care in the Chinese hospital setting.

Conditions

• Patient Experience
• Nurse-Patient Relations

Interventions

Type	Name	Description
OTHER	no intervention	This is a cross-sectional study, and no intervention will be included

Timeline

• Start date: 2021-08-01
• Primary completion: 2021-12-01
• Completion: 2022-03-01
• First posted: 2021-08-10
• Last updated: 2021-08-10

Locations

1 site across 1 country: China