NCT04793282

The Benefits of Telephone Follow-up (TFU)

The Benefits of Telephone Follow-Up After a Mental Health Assessment in an Emergency Department

• Status: Unknown
• Phase: N/A
• Study type: Interventional
• Enrollment: 75 (estimated)
• Sponsor: Brandon University · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Accepted

Summary

This study will investigate the impact of a brief telephone follow-up following a mental health assessment in the emergency department. The purpose of the telephone call will be to provide psycho-education, clarify any questions and reinforce discharge planning.

Detailed description

This is a randomized controlled trial. The experimental group will receive a phone call within 72 hours of discharge to provide psycho education, clarify any questions they may have and to reinforce discharge plans made in the ED. The control group will not receive this phone call. Within 30 days of discharge, both groups will receive a phone call to collect data on treatment compliance including medication and follow-up adherence and if any additional visits to the Emergency Department were necessary.

Conditions

• Mental Health Issue

Interventions

Type	Name	Description
BEHAVIORAL	Telephone Follow-up	Telephone Follow-up within 72 hours to discuss psycho education, discharge planning and clarify any questions they may have.

Timeline

• Start date: 2022-08-02
• Primary completion: 2023-08-01
• Completion: 2023-08-01
• First posted: 2021-03-11
• Last updated: 2022-08-08

Locations

1 site across 1 country: Canada