NCT04567342

Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of MMR Vaccination

• Status: Completed
• Phase: N/A
• Study type: Interventional
• Enrollment: 1,312 (actual)
• Sponsor: Children's Hospital Medical Center, Cincinnati · Academic / Other
• Sex: All
• Age: 12 Months – 4 Years
• Healthy volunteers: Not accepted

Summary

Our objective is to determine the effectiveness of varied outreach methods (e.g. automated reminder calls/text messages with or without personalized calls/texts) to children age 12-14 months or 4 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the MMR vaccination.

Conditions

• Preventable Disease, Vaccine
• Health Care Utilization

Interventions

Type	Name	Description
OTHER	1 automated message	Parents of eligible patients will receive 1 HIPAA compliant automated call or text reminder (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
OTHER	2 automated messages	Parents of eligible patients will receive 2 HIPAA compliant automated call or text reminders (based on preference recorded in EHR) that their child is due for a checkup and information on how to schedule an appointment.
OTHER	No personal contact attempt	No personal contact attempts will be made.
OTHER	1 personal contact attempt	Parents of eligible patients will receive a text from a medical assistant informing them that their child is due for a check up. This will be followed by personal call from the medical assistant to assist the parent with scheduling an appointment.

Timeline

• Start date: 2020-11-27
• Primary completion: 2021-08-06
• Completion: 2021-09-05
• First posted: 2020-09-28
• Last updated: 2024-08-12
• Results posted: 2024-08-12

Locations

1 site across 1 country: United States