NCT04200209

To a Sustainable Quality Policy

The Implementation and Impact of a Rapid-cycle Quality Indicator Feedback Mechanism on Patients and Professionals: a Case Study of Sint-Trudo Hospital

• Status: Enrolling By Invitation
• Phase: N/A
• Study type: Interventional
• Enrollment: 400 (estimated)
• Sponsor: KU Leuven · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Not accepted

Summary

The investigators need stronger feedback loops and a quality monitoring and management system to improve the quality of care in sustainable way. The Chair Sint-Trudo "To a sustainable quality policy" was established to scientifically develop prerequisites for a sustainable quality of care. In this study protocol, a monocentric mixed-method quasi-experimental study will be used to assess the impact of a rapid-cycle quality indicator feedback mechanism on both patients and professionals.

Conditions

• Quality Improvement
• Public Health
• Management Systems

Interventions

Type	Name	Description
OTHER	Implementation of a quality indicator feedback mechanism	1. Audit and feedback: A summary of clinical performance and hospital safety culture over a specified period of time. 2. Benchmarking Achievable: benchmarks are calculated from the performance of all members of a peer group and represents a realistic standard of excellence attained by the top performers in that group (i.e. comparing to the top 10% of peers). 3. Educational outreach: A trained independent person or investigator will meet with health professionals or managers in their practice setting to provide information (e.g. feedback of quality indicators). 4. Action planning: The purpose of action planning is to support quality improvement efforts by identifying opportunities for improvement, strategies and steps to accomplish the work.

Timeline

• Start date: 2020-08-15
• Primary completion: 2025-01-01
• Completion: 2026-06-01
• First posted: 2019-12-16
• Last updated: 2024-02-07

Locations

1 site across 1 country: Belgium