NCT04017351

Virtual Assistant for Plastic Surgery Patients

Virtual Assistant for Plastic Surgery Patients - Impact on the Clerical Burden, Resource Utilization, Patient and Provider Satisfaction, and Patient Surgical Outcomes.

• Status: Not Yet Recruiting
• Phase: N/A
• Study type: Interventional
• Enrollment: 200 (estimated)
• Sponsor: Mayo Clinic · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Not accepted

Summary

Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.

Detailed description

Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.

Conditions

• Surgery

Interventions

Type	Name	Description
OTHER	Artificial Intelligence Virtual Assistant	Virtual assistance application for subjects to ask questions and get information regarding planned surgery

Timeline

• Start date: 2028-01-01
• Primary completion: 2029-09-01
• Completion: 2030-09-01
• First posted: 2019-07-12
• Last updated: 2026-02-23

Locations

1 site across 1 country: United States