NCT03989804

Effects of Targeted Follow-up of New Fitness Center Members

Long-term Effects of Targeted Follow-up of New Fitness Center Members: a Blinded Randomized Controlled Trial

• Status: Completed
• Phase: N/A
• Study type: Interventional
• Enrollment: 356 (actual)
• Sponsor: Norwegian University of Science and Technology · Academic / Other
• Sex: All
• Age: 16 Years
• Healthy volunteers: Accepted

Summary

Objective: To investigate the long-term effects of targeted follow-up of new fitness center members compared to usual practice, on frequency of visits and membership terminations after four years. Design and setting: A participant and provider blinded parallel group randomized controlled trial conducted at eight Fitness Centers in Trondheim, Central Norway. Participants: The inclusion criteria were new members \>16 years who between September 1st to 9th 2014 signed up for an ordinary contract with a minimum duration of 12 months. Intervention: The intervention consisted of two phone calls and one e-mail delivered over 6-8 weeks after enrollment, aiming to motivate members to get started using the fitness center and its services. Usual practice at the fitness center is self-directed use.

Conditions

• New Members of Fitness Centers

Interventions

Type	Name	Description
BEHAVIORAL	Targeted follow-up	2 phone calls and 1 e-mail delivered over 6-8 weeks after enrollment aiming to help and support members to get started using the fitness center and its services.

Timeline

• Start date: 2014-09-01
• Primary completion: 2018-09-01
• Completion: 2018-09-01
• First posted: 2019-06-18
• Last updated: 2019-06-18