NCT03473353

Doctor-Parent Interactions With Medical Scribes

• Status: Completed
• Phase: N/A
• Study type: Interventional
• Enrollment: 732 (actual)
• Sponsor: Milton S. Hershey Medical Center · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Accepted

Summary

The purpose of the study is to collect outcomes related to a quality improvement project assessing the feasibility and effectiveness of a medical scribe program in which medical scribes accompany clinicians during their visits with patients. The medical scribes involved in the project are professional scribes and medical students who will accompany clinicians during patient visits and takes notes, enabling the clinician to engage more directly with the patient.

Detailed description

The study has several specific objectives. This study aims to examine the impact of using medical scribes on (1) patient experience (e.g. patient satisfaction) (2) clinician experience (e.g. stress load, burnout, evaluation of the visit, amount of time spent after hours inputting notes), and (3) clinician-patient interaction (e.g. patient and clinician engagement during the visit).

Conditions

• Burnout, Professional

Interventions

Type	Name	Description
OTHER	Medical Scribe	Trained Medical Scribes will be present in the exam room to take notes on the the electronic medical record so that clinicians can focus all their attention to the interaction with the patient and parent.

Timeline

• Start date: 2017-09-30
• Primary completion: 2018-06-29
• Completion: 2022-12-31
• First posted: 2018-03-22
• Last updated: 2023-01-10

Locations

1 site across 1 country: United States