NCT03053934

Evaluation of Online Video Counselling

• Status: Terminated
• Phase: N/A
• Study type: Interventional
• Enrollment: 400 (actual)
• Sponsor: Swinburne University of Technology · Academic / Other
• Sex: All
• Age: 18 Years – 65 Years
• Healthy volunteers: Not accepted

Summary

The objective of the study is to establish whether online video counselling is at least equally acceptable and equally as effective to clients and clinicians of the Veterans and Veterans Families Counselling Service (VVCS) as in-person counselling. If this is confirmed by the evaluation then online video counselling can be made more widely available to support the veteran and ex-service community, especially for those who may otherwise be unable to attend therapy and for clients who would prefer such web-based services over in-person sessions.

Conditions

• Videoconferencing

Interventions

Type	Name	Description
BEHAVIORAL	Online video-based counselling	Videoconferencing facilitates communication between individuals (i.e., the counsellor and the client) in different geographical locations enabling them to interact simultaneously with each other on a computer monitor in real time. In other words, both the client and the therapist communicate live using both visual and audio aids simulating in-person therapy albeit from two separate geographical locations.
BEHAVIORAL	Traditional in-person counselling	Traditional in-person counselling is often referred to as "face-to-face" and can be loosely defined as any mental health intervention, whereby the clinician is in the same room with a client. The terms "in-person" and "same room" are used less frequently, but it has been argued that these terms are more descriptive (since in videoconferencing, clients are also seen "face-to-face" on screen). Therefore, the current study uses the term "in-person" to describe traditional, face-to-face counselling.

Timeline

• Start date: 2017-06-26
• Primary completion: 2018-04-01
• Completion: 2018-04-01
• First posted: 2017-02-15
• Last updated: 2018-05-04

Locations

1 site across 1 country: Australia