NCT02877017

Family Activation and Communication About Errors and Safety (FACES)

• Status: Completed
• Phase: N/A
• Study type: Interventional
• Enrollment: 985 (actual)
• Sponsor: Boston Children's Hospital · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Accepted

Summary

Miscommunications are a leading cause of serious medical errors in hospitals, contributing to more than 60% of sentinel events, the most serious adverse events reported to the Joint Commission. Efforts to improve patient safety in hospitals have centered on improving communication between providers. While provider-focused communication interventions have led to reductions in patient harm, patients and families have been notably absent from most interventions to improve patient safety. This proposal seeks to develop a family safety reporting intervention.

Conditions

• Family Reported Errors and Adverse Events

Interventions

Type	Name	Description
BEHAVIORAL	Family safety reporting intervention	family safety reporting intervention for families and providers

Timeline

• Start date: 2018-04-05
• Primary completion: 2022-03-31
• Completion: 2022-03-31
• First posted: 2016-08-24
• Last updated: 2025-04-01
• Results posted: 2025-04-01

Locations

1 site across 1 country: United States