NCT02686411

Evaluation of Satisfaction With Quality of Care on the Palliative Care Unit

A Prospective Evaluation of Satisfaction With Quality of Care on the Palliative Care Unit

• Status: Completed
• Phase: —
• Study type: Observational
• Enrollment: 35 (actual)
• Sponsor: M.D. Anderson Cancer Center · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Accepted

Summary

This study examines the difference between the quality of care patients receive with palliative care consult services and the palliative care unit. This may help researchers learn how improvements can be made to the level of care provided in the palliative care unit and improve satisfaction with quality of care by patients and caregivers.

Detailed description

PRIMARY OBJECTIVE: I. To determine the change of satisfaction with quality of care after an experience on the palliative care unit (PCU) for both patients and caregivers, as determined by the global rating survey. SECONDARY OBJECTIVES: I. To determine the change of the quality of care as determined by patients and caregivers utilizing validated assessment tools and a global rating survey assessing different aspects of care after PCU. II. To determine domains of care that are strongly or poorly provided by the PCU, as reported by patient and caregiver opinions on quality of care. III. To determine which demographic features (i.e. cancer diagnosis; time since diagnosis; reason for transfer to the PCU; gender; caregiver ethnic group; comfort with the idea of transfer to the PCU; Memorial Delirium Assessment Scale \[MDAS\], Edmonton Symptom Assessment Scale \[ESAS\], and distress thermometer) may correlate with patient and caregiver satisfaction with PCU care measured by global survey and with the family satisfaction with end-of-life care. OUTLINE: Patients and caregivers complete surveys over 5-10 minutes before and after care in the PCU.

Conditions

• Hematopoietic and Lymphoid Cell Neoplasm
• Malignant Solid Neoplasm

Interventions

Type	Name	Description
OTHER	Survey Administration	Complete survey

Timeline

• Start date: 2016-02-17
• Primary completion: 2022-04-29
• Completion: 2022-04-29
• First posted: 2016-02-19
• Last updated: 2022-05-10

Locations

1 site across 1 country: United States