NCT02563600

Effect of Brief-tele Support on Attendance at Physiotherapy Sessions

Effect of Brief-tele Support on Attendance at Physiotherapy Sessions for Pelvic Floor Dysfunctions

• Status: Recruiting
• Phase: N/A
• Study type: Interventional
• Enrollment: 500 (estimated)
• Sponsor: Swansea University · Academic / Other
• Sex: Female
• Age: 18 Years
• Healthy volunteers: Not accepted

Summary

Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups: * a group that gets a telephone call before their invitation letter is sent. * a group that gets a telephone call after their invitation letter is sent. * a group that does not receive a telephone call. The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.

Detailed description

Aims: The research aims to assess the impact of a brief telephone call to patients with pelvic floor problems who are on a waiting list for physiotherapy treatment. Non-attendance at sessions currently runs at about 50%, and steps to reduce this would be beneficial to patient health and NHS efficiency. Participants and Recruitment: Consecutive patients who have been referred for physiotherapy treatment for pelvic floor dysfunction will be asked if they would like to participate in the study. The initial approach will be made through a letter, which will give information about the study, and will make clear that their treatment will not depend on their participation in the study. Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups: * a group that gets a telephone call before their invitation letter is sent * a group that gets a telephone call after their invitation letter is sent * a group that does not receive a telephone call. The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.

Conditions

• Pelvic Floor Dysfunctions

Interventions

Type	Name	Description
BEHAVIORAL	Pre-letter telephone call.	A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter.
BEHAVIORAL	Post-letter telephone call	A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.

Timeline

• Start date: 2015-09-30
• Primary completion: 2025-09-30
• Completion: 2025-09-30
• First posted: 2015-09-30
• Last updated: 2024-12-02

Locations

1 site across 1 country: United Kingdom