NCT02015702

Educational Intervention to Increase Physician Satisfaction and Effectiveness With a New Electronic Health Record

Interventions to Increase Physician Effectiveness and Acceptance of a Electronic Health Record System

• Status: Completed
• Phase: N/A
• Study type: Interventional
• Enrollment: 44 (actual)
• Sponsor: The Reading Hospital and Medical Center · Academic / Other
• Sex: All
• Age: 25 Years – 65 Years
• Healthy volunteers: Accepted

Summary

This study was intended to test the effects of adding a one-on-one educational intervention taught by a physician to a physician during their clinical work to improve their acceptance and satisfaction with a new inpatient electronic health record and ordering system.

Detailed description

This study was a randomized, parallel , non- blinded controlled trial of real-time, focused educational interventions in an intervention arm compared with usual training and support in the control arm. Improvement in performance, defined as the time between opening and closing a progress note, and number of notes completed after shift , were the primary outcomes. Physician satisfaction was a secondary outcome. Participants from one 550-bed Academic Independent Medical Center were invited to participate if they were full-time hospitalists or residents in internal medicine with no prior experience with the EPIC electronic health record.

Conditions

• Attitude of Health Personnel

Interventions

Type	Name	Description
OTHER	One-on-one physician training	Physicians in the experimental arm were visited by a instructing physician at a computer while performing clinical duties who had observed others to identify best practices. Instructors watched subjects' work, looking for a specific tip that could be applied to the current work, then demonstrated the tip, and answered any questions the subject had about using or applying this new technique .
OTHER	Usual training	Usual training included online e-modules, 12 hours of classroom time, practice in the EPIC Playground, user acceptability training classes,non-physician technical support on all of the floors, and a physician-only help line.

Timeline

• Start date: 2013-01-01
• Primary completion: 2013-06-01
• Completion: 2014-01-14
• First posted: 2013-12-19
• Last updated: 2021-05-28

Locations

1 site across 1 country: United States