NCT01515488

Kiosk-Model Self-Triage System in the Pediatric Emergency Department

Assessing Utility of a "Kiosk Model" Self-Triage System in the Pediatric Emergency Department of A Tertiary Care Teaching Hospital

• Status: Completed
• Phase: N/A
• Study type: Interventional
• Enrollment: 400 (actual)
• Sponsor: Valleywise Health · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Not accepted

Summary

An audio-assisted self-triage kiosk in the Pediatric Emergency Department (ED) is expected to significantly reduce triage times, without any sacrifice of the quality of information that would be obtained by nurse-initiated triage.

Detailed description

With the rapid evolution of consumer based information technology patients have the opportunity to become collaborative partners in their care. In addition, by bridging information gaps and improving workflow efficiency, continuity of care is optimized and the potential risk for error is reduced. Triage time for kiosk self-triage and nurse-initiated triage will be compared in terms of 1) triage time; 2) accuracy of medical history obtained; and 3) patient satisfaction.

Conditions

• Emergencies

Interventions

Type	Name	Description
OTHER	Nurse-initiated triage	Nurse-assisted triage for obtaining medical history and presenting problem(s)
OTHER	Self-triage kiosk	Audio-assisted self-triage kiosk for obtaining medical history and presenting problem(s)

Timeline

• Start date: 2012-01-01
• Primary completion: 2012-04-01
• Completion: 2012-04-01
• First posted: 2012-01-24
• Last updated: 2012-10-15
• Results posted: 2012-10-15

Locations

1 site across 1 country: United States