NCT01298791

The Impact Of Physician Communication On Family Inpatient Experience

• Status: Withdrawn
• Phase: N/A
• Study type: Interventional
• Enrollment: 0 (actual)
• Sponsor: Boston Medical Center · Academic / Other
• Sex: All
• Age: 17 Years
• Healthy volunteers: Not accepted

Summary

Patient satisfaction is affected by physician communication styles and communication at the bedside. The investigators are conducting a randomized controlled trial involving both providers and families to determine if providers sitting down while talking with families, will improve one aspect of quality care delivered during an inpatient stay as measured by patient/family satisfaction. The investigators will additionally study the affects of the intervention on the following outcomes: family assessment of provider communication, readmission rates, and length of stay.

Conditions

• Parental/Patient Satisfaction

Interventions

Type	Name	Description
BEHAVIORAL	Sitting	Providers will sit during inpatient family-centered walk rounds throughout the communication during rounds. The participating members of the care team (attending physician, resident and medical student) will remain seated while communicating with the patient and caregiver.
BEHAVIORAL	Standing	Providers will stand during inpatient family-centered walk rounds throughout the communication during rounds. The participating members of the care team (attending physician, resident and medical student) will remain standing while communicating with the patient and caregiver.

Timeline

• Start date: 2011-02-01
• Primary completion: 2011-06-01
• Completion: 2011-08-01
• First posted: 2011-02-18
• Last updated: 2016-10-10

Locations

1 site across 1 country: United States