NCT00192738

Does Telephone Follow-up Improve Patients Satisfaction

Does Telephone Follow-up After Discharge Improve Patients Satisfaction and Decrease Hospitalization

• Status: Completed
• Phase: —
• Study type: Observational
• Enrollment: 400 (planned)
• Sponsor: Rambam Health Care Campus · Academic / Other
• Sex: All
• Age: 18 Years
• Healthy volunteers: Not accepted

Summary

Several studies have shown the importance of Telephone follow-up in reducing hospital readmissions for heart failure. Therefore, we aimed in this cohort to investigate whether telephone follow-up with patients discharged from the general internal department improves patients' satisfaction, increases compliance to treatment and reduces adverse effects. Patients are recruited from the department of general internal medicine who gave informed consent and could communicate. Patients are interviewed by during hospital stay, one and three months later. This group will be compared with patients that are not interviewd by phone aftert hospital discharge.

Conditions

• Congestive Heart Failure
• Angina Pectoris
• Pneumonia
• Urinary Tract Infection

Timeline

• Start date: 2003-04-01
• Completion: 2006-01-01
• First posted: 2005-09-19
• Last updated: 2007-04-11

Locations

1 site across 1 country: Israel